The case file 20 jobs

Twenty agencies, and what changed

Real projects for commercial and specialty brokers, each written up from the starting point to what changed, in the client's own words.

Book a demo Browse the file

Across the twenty From the case files

What the twenty had in common

  • 5 to 17staff at each agency, every one a single locally managed operation
  • 10 to 25working days after content approval, staff review and handover included
  • 12states, from TN, IL, FL to CT and NC
  • 20named contacts at the agencies, quoted in their own words

The file Filter by the kind of work

Every job docket

Each docket opens the full case: the starting point, the problem, what we built, the timeline, what changed and the client's quote.

Show case studies about

From case 20 Structure, launch and upkeep

Launch-day me was grateful for the commercial coverage reviews pages. Vacation-returning me was grateful for the documentation. The second gratitude lasts longer.
Cassandra AshtonClient services manager, construction risks insurance adviser, Burlington, VT
Read how the team came to run it themselves

Filed by line

The agencies behind the file

Most of the twenty write commercial lines for a particular trade or sector. The rest place specialty risks such as cyber, directors and officers, engineering and professional indemnity.

The services these projects were delivered under

Questions about the case studies

Are these real clients?

Yes. Every case study and every review on this site is a real client statement, published with permission. The contact named on each case study is the person at the agency who worked with us on it.

Why is no agency named?

Because we describe the kind of agency, its region and its size rather than its business name, on purpose. Agencies trust us with their inboxes, their forms and their wording, and that is not something we trade for a logo on our site.

How long did these projects take?

Between 10 and 25 working days after the agency approved its content, including staff review and handover. A full new site launches in 7 days on Draft, 10 on Proof and 15 on Edition, counted from the onboarding call.

What would a project like one of these cost?

The work in these case studies is delivered inside the managed plans, which start at $127 a month. The one-time $697 build fee is invoiced only after the site is live, and revisions each month are included.

Does the website give coverage advice?

No. Every project here routes coverage questions to a conversation with a licensed producer at the agency. We are not an insurance agency, broker, carrier or licensed producer, and the sites we build never quote a premium or confirm eligibility.

Our problem is not on this list. Can you still help?

Probably. These twenty are filed under forms, routing, reference content and upkeep because that is where most agency websites fail. Bring yours to a demo and we will tell you straight whether we are the right answer.

Next Book a demo

Bring the problem your agency has.

Thirty minutes on your screen: we look at your site, name the case closest to it and show what we would build.

Book a demo